We make use of ‘autodiscover’ technology so that, in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password.
Automatic Setup
- In Outlook, choose the File tab
- Under Account Information, choose Add Account
- On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
- Choose Finish
Manual Setup
If automatic setup fails, you can choose Manual setup or additional server types to enter your settings manually. Use these settings:
Account type: IMAP
Incoming mail server: imap.stackmail.com.
Outgoing mail server: smtp.stackmail.com.
Incoming server port (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 465
Use the following type of encrypted connection: SSL/TLS
When setting up your account, please choose More Settings > Outgoing Server and check the box for ‘My outgoing server (SMTP) requires authentication’.
If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143.
You can also set up the account using POP3; however, this is not recommended in general as emails will be downloaded to the mail client you connect to the mail server.
Account type: POP3
Incoming mail server: pop3.stackmail.com.
Outgoing mail server: smtp.stackmail.com.
Incoming server port (POP3): 995
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 465
Use the following type of encrypted connection: SSL/TLS